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The Cross-European Survey to Measure Users’ Perceptions of the Benefits of ICT in Public Libraries report presents data and analysis from 17 EU countries on the benefits of free access to ICTs in public libraries. The report also examines key similarities and differences in public perception of ICTs in public libraries across different EU member states.

Public Library in Tigveni, Argeş County, Romania

Public Library in Tigveni, Argeş County, Romania

The study examines how access to ICT through public libraries directly contributes to the objectives of the Europe 2020 growth strategy for smart, sustainable, and inclusive growth, such as  improving access to information for employment, innovation, education opportunities, and social inclusion. EU member states are expected to show actionable steps towards meeting these objectives. This study shows how public libraries within the EU play a key role in meeting specific EU 2020 policy objectives.

From the report:

Public libraries across the European Union (EU) have long played an important role in communities by providing free access to information, guidance from trained librarians, and public meeting space. As meaningful participation in society increasingly requires access to digital information and resources, many public libraries in the EU have expanded their offerings to include access to information and communication technologies (ICTs) like computers and the Internet.

Romania was selected as one of the 17 countries in the study and produced a number of notable results. Biblionet staff in Romania played a key role in collecting and presenting the data for this report. In many areas, Romania produced promising results in public perception of ICT in public libraries, including:

  • Up to 70% of public libraries in Romania offer public access to computers and the internet

  • Over 75% of Romanian citizens (both users and non-users of public libraries) felt that libraries were either very effective, effective, or fairly effective at meeting the needs of their local community. The EU average is 64%

  • 64% of Romanian citizens felt that public libraries merit additional financial support

  • Nearly 40% of public access computing (PAC) users in Romanian public libraries had used library computers in the last 12 months to support some employment-related activity

  • 43% of PAC users in Romania had used library computers for civic engagement activities in the last 3 months, higher than the EU-wide average (24%)

For more findings on public libraries and ICT in Romania, check out the final country report. Complete datasets and country reports for the other participating countries are available online as well.

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