In January 2011, Biblionet and the Romania’s Payment and Intervention Agency in Agriculture (APIA) started a partnership to facilitate access to agricultural subsidies through public libraries in the country. Biblionet affiliated libraries are equipped with modern computers that allow farmers to use the internet to access the forms.
How the program works?
Interested librarians consulted with the APIA and local mayors before implementing the service in the library. The support of local governments was essential for the success of the initiative because libraries needed to meet specific infrastructure requirements.
Mayors and the librarians agreed that providing this service to farmers would translate into cost-savings in terms of money and time since farmers wouldn’t need to travel to the capital to submit their paperwork. Librarian Markos Maria Imola explains: “Coming to the library they save time and money, everything is faster, more operative, people come when they can, if there are many people waiting, then they go to solve other issues and return afterwards.”
Each library tailored their program according to the needs of the local farmers. For example, in some cases, librarians had minimal interaction with the farmers that was limited to the promotion of the new services and scheduling the visits with APIA experts. In other cases, librarians were involved in every step of the process such as providing assistance for parcel digitization and classification of crops.
Goals and Benefits
The collaboration between APIA and Biblionet achieved a diverse set of goals by working with partners from the local community and the government. Among these were:
- Facilitating the process of completing APIA applications
- Providing the local public administration with the opportunity to help the farmers
- Positioning the library as a strong community ally
In 2011, more than 58,500 farmers benefited from the program. Through the partnership with APIA, 1,041 librarians and 151 City Hall employees from 30 Romanian counties received training from APIA specialists in 2012. It is estimated that 83 million euros in funding were accessed by farmers with the help of librarians. Due to the successful pilot project, Biblionet decided to upgrade the “subsidies assistance program” into a standard service in all Biblionet-affiliated libraries in 2012. This extension of the program reached an additional 41,500 farmers and granted access to 63 million euros in subsidies.
The new service also had unexpected impacts at the library. For example, Librarian Gabriela Ticoiu of Halchiu from the Brasov County Library explains: “The APIA initiative also attracted new patrons to the library. Thanks to the communication efforts for APIA, other people came to the library and discovered other services such as computer training and free Internet access.”